What is AI Driven AI in ECommerce

Posted by Monis Khan on Sep 17, 2019 11:59:38 AM

There are two kinds of people who are at the center of ECommerce company's operations. They are technology experts and those who are good at the domain of the particular ECommerce line of business. As ECommerce businesses evolved over the last decade ECommerce companies started seeing the value of data. To leverage the value of data to its full potential ECommerce, companies need to have data science experts on their team. Data scientists are expensive and also take more time to demonstrate results than acceptable in a typical ECommerce SMB culture. So the critical question has been how to adopt data-driven decision making in ECommerce without having the data science skillset?

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Tags: Dation Platform, Datoin Platform, AI, Machine Learning, ecommerce, onlineshopping, product recommendation engine, dynamic pricing, demand forecasting techniques, how to retain customers, customer retention rate ecommerce, customer retention app, customer retention chart, average customer retention rate in ecommerce, retention rate, customer retention metrics ecommerce, ecommerce retention metrics, customer retention tactics, customer retention tools, predict discount, fake reviews

Future of SMB ECommerce Using AI to do AI

Posted by Monis Khan on Sep 14, 2019 9:59:12 AM

Small and medium-sized ECommerce businesses are looking towards AI and machine learning as a means to make more profits in a less margin business. Gartner predicts, “By 2022, at least 5% of digital commerce orders will be predicted and initiated by AI”. 80% of all customer interactions in ECommerce will be handled by artificial intelligence. The key reason why artificial intelligence and machine learning is more relevant for ECommerce is ECommerce by design is a volume-based business. A volume-based company brings along immense volume and variety of business data. This data can’t be analyzed manually to make smarter business decisions. In the cluttered ECommerce space, the more intelligent business decision will decide the fate of the business in the long run.

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Tags: Dation Platform, Datoin Platform, AI, Machine Learning, ecommerce, onlineshopping, product recommendation engine, dynamic pricing, demand forecasting techniques, how to retain customers, customer retention rate ecommerce, customer retention app, customer retention chart, average customer retention rate in ecommerce, retention rate, customer retention metrics ecommerce, ecommerce retention metrics, customer retention tactics, customer retention tools, predict discount, fake reviews

How to Retain Customers Using AI in ECommerce

Posted by Monis Khan on Aug 23, 2019 5:43:57 PM

Customer retention is one of the significant causes of concern for ECommerce companies. Most ECommerce companies would invest a considerable amount of money in acquiring new customers only to see them never purchase again. The customer churn is like a hole in the bucket of business. The ECommerce business owners are trying their best to fill the bucket with more and more new customers each day. But the hole at the bottom of the bucket keeps leaking out the customers. Learning customer behavior is vital to understand how to reduce churn. Artificial intelligence technologies can help ECommerce companies learn customer behavior and thereby, ways to reduce customer churn.

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Tags: Dation Platform, Datoin Platform, AI, Machine Learning, ecommerce, onlineshopping, product recommendation engine, dynamic pricing, how to retain customers, customer retention rate ecommerce, customer retention app, customer retention chart, average customer retention rate in ecommerce, retention rate, customer retention metrics ecommerce, ecommerce retention metrics, customer retention tactics, customer retention tools

About Datoin

Datoin is an enterprise automation platform which helps enterprises to automate their processes by leveraging enterprise's data, artificial intelligence, and component-based engineering. Although Datoin can be a generic platform for building any automation application, our focus is on artificial-intelligence driven business process automation. Currently, we are solving some of the automation problems in Customer Experience Management, CRM and Geo Analytics, etc.

Advantages of the platform:

  • Reduced software development cost(Because of building block re-use)
  • Faster application creation(Can create an application just by using GUI) 
  • Off-the-shelf blocks for data integrations and intelligence
  • Flexible deployment mode(Managed Cloud, On-Premise, Stand-alone app, Distributed App)

 

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